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Kaylee T

Good fast sale but a lot of issues

Bought the car from Alwoodley Motors and the process was quick and easy the staff where friendly and helpful. Bought with the 3 months warranty. Within 2 days the tyre had gone flat, it was a tyre that was damaged and had been fixed workout replacing which ended up needing replacing Anyway as it kept going flat. The following day engine malfunction light kept coming on, phoned alwoodly, they where helpful. I had to drive to there recommended garage you have to use for your warranty at the other side of Leeds. Has an electrical test done, I had to then rebook the car in for another day to go get the work done. They said the filter needed clearing. It was blocked. Took the car and sat for 2 hours while the work was done. At this point I was 39 weeks pregnant. Came away and the light engine malfunction came back on. Phoned again and they said the car needed a pipe as it has stopped working. Aldwoodly covered this, this would of cost £300-£400 i think the part was £240. As I hd just given birth at this point and already drove to this garage twice and had nothing but trouble with the car. they came and collected the car and took it for me, 3 days later I got it back. 6 weeks later a leak from the front engine mount. Took it to my uncles garage he inspected and spoke to ford who agreed this was a component failure phoned aldwoodly who refused to help with this. Even at my uncles garage this cost me £200 6 weeks after purchasing the car. So 3 trips to the garage over 11 miles away fuel funded by me. A faulty tyre. 3 days without a car. 2 days spent sat in a garage sorting it out. Then £200 to pay out all within 6 weeks. Safe to say I wouldn’t buy s car from here again. Yes they have sorted the other issues but not without inconvenience to myself. Then lastly the bar costing so much within 6 weeks. Then them refusing to help saying it’s wear and tear even though in 6 weeks the furthest iv drove is to their recommended garage to have the problems fixed they sold the car to me with. So the wear and tear they claim certsinly wasn’t done by me.

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