Anonymous

Avoid this dealer!

Bought a car from them, and was told I had a 3-month warranty. Took car back due to leaking screen wash pump. The owner was not happy about this but eventually agreed to resolve the issue under 'warranty'. Was told to go back Monday to get this fixed. Arrived Monday, taken by owner to a back-street garage who told me to come on Tuesday. This was 3 trips to Blackburn - well over 60 miles in total. The 3rd party mechanic broke the wheel trim, damaged the bumper by prying against it and did not fix the issue - just slowed the leak. As a pump was <£10, i opted to fix this myself as it was cheaper than a 4th journey to the dealership. Car has been taken for a full service at my trusted garage. I was rang by the mechanic, who was shocked at the state of the vehicle and said it was not in a fit state for use. Every wheel was missing a bolt, the rear drum brakes were both missing springs, causing the mechanisms to fail and crack the casing on one side, leaking brake fluid. The bolt holding the front brake pad on BOTH sides had been mis-threaded, and only inserted half way - meaning neither set of brakes were safe for use. To top all this off, EVERY wheel was missing a bolt - meaning the wheels were not safe for use. The dealership owner took the car (after taking the money) to replace a tyre as he was 'unhappy' with it - surely at this point would have known the wheel was missing a bolt? Needs full new rear brake systems and cable due to incorrect fitting - front brakes need parts fitting and fixing and a new set of wheel bolts, landing me over £550 in repairs on a vehicle I have owned less than 30 days - and the garage I use offer their work at a very reasonable cost. (Manufacturer authorized service centre) This will be taken through the correct legal procedures and hopefully I can claim back the repair costs, due to bad worksmanship. Judging off other reviews, i made a mistake in purchasing a vehicle from this dealer, and would not reccomend anyone to take their money here, unless they are fully capable of thoroughly checking the vehicle over prior to purchase. Owner seems friendly enough, but surely this is an act - he must know he's selling faulty (and in my case) dangerous vehicles