Anonymous

AWFUL!!!!!!

Collected car 10 days ago and I'm still waiting for my deposit to be refunded into my account. They took payment out of my account in a matter of minutes but my refund is now over 10 days and still waiting. The most appalling customer service I've ever experienced. Excuse after excuse and so it goes on!!! Nobody rings you back. And a little delight- I folded down the back seats of the car I've just purchased to find a pile of dog sick!!!! Wonderful valet service eh!!! Took them 5 days to 'prepare' a filthy car with dog puke still in it!! I'd go elsewhere to buy a car- AVOID THIS PLACE!!!!