Clare

Complete waste of time!

I called JR of Ashford before travelling over to view a car they had listed, firstly to check whether it was still available and secondly to see whether they would take my current car as a part-ex. They said yes to both. On first inspection, the car looked ok - just a few bits and bobs (dvd player etc) not working. Salesman wasn't pushy at all, if anything slightly illusive. He managed to find the key, but advised us that we couldn't take the car for a test drive as they didn't have any trade plates available. At this point he tried to claim that lots of people buy cars without driving them first and that if anything was wrong, they would put it right. We then checked out the paperwork and discovered approx 50,000 miles on the clock were not covered in what was advertised as a 'full service history'. Also, the most recent service was listed at a higher mileage than the clock on the car stated it had done. When we pointed this out to him, he tried to make some excuses, then told me he wouldn't take my car as a part-ex because it was a manual, not an auto. Seems strange that as soon as we started asking questions he started putting up barriers. Also, the car has been listed for over a month. Take that as you will.