Aris

Issues

I bought a car from kars on line in leicester and it was the worst service I have ever received. I went to pick up the car and to avoid driving without road tax. I gave them £135 to tax the car on the day, to make sure I was driving legally. (receipt for the money given) After a month the car was still not registered on my name and despite several calls they blamed the DVLA for not receiving the log book. In February DVLA clamped my car for no road tax. I called DVLA and they confirmed that the vehicle had not been taxed. I had to pay £100 to release the car. they took my money and didn't tax my vehicle. The worse to come was that when i called them they were making excuses that it was the fault of DVLA. Despite all they refused to pay for the release of my car and only paid 6 months and refused to pay back the money that i already paid to them. After a argument a member of staff started to threaten me on the phone. It took 4 months to receive the log book. I have now received another fine from DVLA for driving an untaxed vehicle. I would not buy another car from them even if they are the last car dealer on this earth.