Joseph R

Buyer Beware!

He sold me a used Vauxhall approximately 12 months ago with a 12 month warranty! I raised issues mainly the manual transmission with Neil before purchasing and collecting the vehicle and he informed me that the vehicle had been checked over by his mechanic and was now ready for collection. The vehicle was agreed to be collected, only to find on the journey back that the vehicle still had issues mainly a manual transmission problem which was one of the things highlighted to him before purchasing and collecting of the vehicle was agreed. I took the vehicle straight to my own mechanic only to find out that my concerns about the manual transmission were right, it was faulty. It was going to be a costly repair ranging from £800 - £1250 approximately to get the vehicle fixed! Cost of vehicle £4250 including 12 month warranty. What I quickly found out is that the warranty sold to you is fairly flimsy and doesn't carry much weight and you could be left carrying huge repair bills. Neil was not helpful or truthful throughout the process and did all he could to wriggle out of helping with the situation which he caused. It was difficult but I did get the situation resolved at a later date. The vehicle also had a few minor things which were agreed to be sorted out before purchasing the vehicle, which frankly weren't done to an acceptable standard example the rear and front bumper were to be painted properly, but on inspection the work carried out was of a poor quality. The whole experience of buying a car through Part Exchanges Direct was a painful one! I would certainly not recommend anyone to use this company.