Cath

Poor customer service!

Having used German Autocare for years I was recently appalled at the poor customer service and rudeness of the manager. I was told to bring my car in for a new tyre to be fitted and that it would only take half an hour. I made arrangements at work to free up the time. I actually had to wait nearly 2 hours and when I commented that this was disappointing, the manager rudely told me to find another garage! No way to treat customers!