Respond to
a review

GOLDY

Warning- keep off car mart

Please please please avoid MEGA CAR MART. I bought a Ford S-Max from them on 12th November 2018. After 12 weeks,the car broke down on the motorway.We just found out the gear box was gone .When I called them,they told me that when they sold the car to me it had no gearbox problem so that's non of their business.O took back the car to them and they said they will check what the problem is but I have to pay for the repair.Two weeks down the line they phoned me and said the repair cost was £2,220.After arguing with them,they lied to me that they would pay 20 percent of the figure.After a long struggle with them,I suggested to them that they go ahead and pay the 20% of 2,220 and I will take the car to a garage of my choice and I will sort out the rest of the amount.My car disappeared from their car yard and they took it to unknown place for repair without consulting me.Later i was sent an invoice of £ 1,850 .At this point you will never see the Sales people or the manager of they have one.You will always deal with a receptionist lady. The invoice they sent me was accompanied by a letter stating that i only have less than 5 days to sort the amount of else i start incurring storage costs of £30 a day.At long last i decided to do away with them.Went to pay them and when I requested to test drive the car,I was told i can only do that after settling the amount. Buy a car from them at your own Risk. They will tell you everything you want to hear.DON'T BE TEMPTED.They know how to look and talk professional.KEEP OFF.Warranty is non-existent.

Dealer   Reviewer