Lucy W
Shoddy after sales
Bought a car from Kingswood just before Christmas it came with 6 months warranty. We booked it in for warranty work at a garage recommended by warranty company. Then the warranty company said they were not going to pay for the work as it should of been done before we bought it. Kingswood cars then booked it into another garage and authorised the work to be carried out, when in actual fact the warranty company still had said no to him. The car was fixed in 2 days, but we were unable to collect it as neither Kingswood or the warranty company were willing to pay for the repairs. 3 weeks later we had to pay £200 towards the £600 bill in order to get the car back. It turns out Kingswood have been taking the piss with the warranty company so they are not willing to help him anymore. Be aware when buying off Kingswood the warranty is probably not valid. Not impressed with Kingswood at all they have wasted our time and money, not to metion all the phone calls we had to make