Respond to
a review

Kyle

Awful experience

Arranged to view a car and left a deposit to hold, which we were told £500 and would only get back £200 if we didn't buy. Get there at arranged time, no car. Was told be there in 15 mins as was in secure lock up. Hour later another guy appears, gives me the same bullshit and says it would be another hour and half. I gave him 2 hours. We got there exactly 2 hours later as he's just arriving with it, where he put it straight through the car wash. Car was described as unmarked, not even a scratch. There was a dent in ns door, various chips and scratches, front spoiler had large cracks, holes where parking sensors were missing, all 4 wheels heavily kerbed. Car meant to be fully valeted, but seats and carpets were dirty, used sugar packets in console and obvious signs the car had been used by them like the rear seat belt undone while other ones still attached from the mot. Very short test drive offered. Warning lights on for tyre pressures, parking sensors and service overdue. Strong asbestos type smell which I put down to being thrashed before we saw it, but I'll come back to that. Oil dirty and half full, lots if signs of neglected servicing. Daughter really wanted it so full price paid. Wanted cash payment, no receipt given. No mot handed over either. After a brief shopping trip when we found out the n/s door doesnt lock or unlock from the remote, we set off back to Somerset to find the o/s front and rear lights not working. I had a spare rear bulb so sorted that but headlight is hid, over £100 for a bulb. Stopped at services roughly an hour later and n/s front brake stinking and red hot, so siezed caliper. Doesn't look like MOT is worth the paper it's wrote on. Was told he three weeks before warranty paperwork delivered but doubt that will happen. This is my experience of them, your choice if you buy from them. If my daughter hadn't set her heart on this car and I wasn't in a position to put it right, I would have ran a mile.

Dealer   Reviewer