D B

Awful - avoid please

We saw a car from Starline on Autotrader and made appointment to test drive the car. We did a test drive and all seemed all ok. We paid the deposit and agreed to get the car delivered, which was done by the Trader driving it to us. On day 1 of owing the car, problems began. No receipt or warranty (3 months stated) was provided by the Trader. After less than a couple of miles of driving, the car started to make a whirring sound when changing gear. We were advised it had a faulty gearbox and clutch, both of which needed repair or replacement. We returned the car after consultation with the CAB, and under the Consumers Rights Act 2015 requested a full refund. However, Trader wanted to deduct a small amount towards the repair (which was identified by 2 independence mechanics as being caused in advance of the vehicle being sold). Eventually we obtained an almost full refund. I would not recommend based on my experience.