Neil W

Purchase deal underhanded at best!!

I purchased an SLk in a part exchange Deal where i offered my Porsche 911 as part exchange, we agreed on a price for the porsche, and the deal was done, i soon realised i had made a Mistake in my choice of car but thought it would be ok, i realised i would take a substantial hit but thought it would be ok as i had put a large deposit in, when i spoke to the dealership they informed me that i had only received 4k for my Porsche 911 with 40k miles on the clock and that i had only paid 26k and not 38k for thew SLK,this meant the complete part exchange contribution was gone immediately, I explained that i would never have sold my Porsche for 4k, but they just informed me i had signed the paperwork and there was nothing i could do !!! i would say this is underhanded at best, then they informed me that they had miscalculated the guaranteed future Value and that the mid point value of the agreement was months past the point that the term ended, all in all this agreement was totally miss structured and deceitful, An appalling way to do business, and the arrogance and indifference of the senior sales staff when confronted about the dishonest nature of the sale is unbelievable given that Mercedes Benz is supposed to be a trusted Brand.