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Friendly,Low price, Lack knowledge

I'm simply explaining my experience of being unlucky at M Sports & Prestige. Model and Date purchased BMW 2010 335i convertible 65k on clock cost £17k, purchased September 2016. Customer Service As mentioned, this is a family run business who are extremely friendly, and welcome you into their own home to execute the transaction. I was in regular contact with the staff through Whatsapp. Knowledge I'm not sure if the staff are fully knowledgeable. The car I purchased was part exchanged in by the previous owner. A couple weeks after buying the coolant level was always showing as being low, my mechanic found that there was a hairline crack in the oil filter housing unit which had been sealed with silicone. 1yr down the line the car had issues with auto gearbox, and the car eventually died as a hole was some how put through the engine block. I am left severely out of pocket as the car isn't covered by warranty as it has had an after market remap at time of purchase. I am not blaming the dealers, I suspect it was the previous owner's fault, which wasn't picked up by Shaz. On the surface the car looked good, but under the bonnet this was not the case. Whilst I would recommend this dealer, I would make sure that the warranty that they supply is valid for the car because warranty companies do not cover all types of cars. When buying an expensive car, you want to make sure you are protected from any unfortunate engine issues. You can get this on-going support and protection from larger car dealers. That's the lesson I've learnt.