P P

The jury is out..

Appreciated the old school approach to selling on my second viewing. Nice chap - B. Small local garage. Unfortunately I have had to contact the garage within 24 hours of buying an X1 from them. Failed MOT in March shows advisory: Front Suspension arm has slight play in a pin/bush both rear bush's (2.4.G.2)- MOT on 7.12.17 does not indicate this advisory. Also, condensation on both front light clusters. Not advised of these issues when i asked about mechanical faults or other. Have now contacted the garage to ask them to rectify. I guess this is where the quality of post sales customer service will come into question. Response was: The MOT test centre they used didn't think the issue was an advisory perhaps hence its absence on the MOT. I have since had the car checked - the issue was picked up by two mechanics. Perhaps some variation in diagnosis. My garage pointed me in the direction of VOSA and Trading Standards which I think is extreme at this stage. Condensation/wet in side light cluster - advised the lights will dry this up as it is a result of a steam valet. If water continues to get in to the headlights this will lead to other complications. I am no mechanic - I do know water and electrics are not a combination one wishes for. They have an opportunity to make this right and I have advised them I will be intouch again should the light clusters remain wet. NB No mats as advertised - given ones that don't fit, sorry guys but neither use nor ornament. Manual for a different model-told that was all there was. This will be an issue for me when selling on - I have the manual for a car that is advertised by TSC on Ebay.