Stuart W

Avoid at all costs

This is a follow up review from my last one (Stuart July 2016) Ok, so my Ford Galaxy overheated and I had to call out the breakdown service. It was obvious to me and the breakdown mechanic that this was a failed waterpump. I had my vehicle taken to a mechanic who confirmed it was the waterpump. Now, the important part. I had a lot of issues when I bought this motor last year and thankfully they were all resolved, in time but not quickly, by Autodevotion. However, when I purchased this vehicle I paid £250 to have the cambelt and waterpump replaced. I'm a qualified mechanic myself and I know that if you replace the cambelt you ALWAYS replace the waterpump. My mechanic I took the car to confirmed the cambelt looked new but not the waterpump. The waterpump was the original manufacture specification part. Meaning it hadn't been replaced, ever. In all fairness Autodevotion paid for all the work including an engine test to check for damage due to it overhaeating but they did try to put up a fight and demanded to see the paperwork stating that the cambelt and waterpump were requested by me to be replaced and proof that I paid. However, as far as I'm concerned that's simply not good enough. Only a cowboy would not replace a waterpump when replacing a cambelt and only a con artist would lie and say that it had been done. It's obvious to me that the mechanics Autodevotion use are cheap and of poor quality workmanship. If I had not noticed that my vehicle was overheating due to Autodevotion's failures my engine would be destroyed with a possible £2000+ bill for a whole new engine. Please take my advice and leave Autodevotion well alone. We always tend to buy with our eyes when looking at cars but any fool can make a car look shiny and new. Underneath, in my case, the vehicle will be trouble.