CDT

A purchase unfulfilled

Having identified a car on line, I spoke to Alex at Westover Sports cars (part of the Westover Group). After a discussion about the vehicle, he took the details of my car and called me back the next day with a part exchange offer. The offer was 25% below the WBAC offer so I politely declined but said I would still be interested in the car as a straight purchase as I had the money available and could action a swift purchase. I suggested a price 4% below their asking price as an initial start to negotiations (bear in mind they had offered me 25% less than my car's value on a trade in) and he said he would check the file and call me back the next day. Five days later and still no call. The car is still for sale. All in all, a very strange experience - a car dealer who doesn't want to sell cars. I can only assume that they not only want a big 'win' on their sale price but also a big 'win' on your trade in and hence are not so interested in a straight purchase? Whilst I can't really comment on the rest of the Group, avoid Alex at all costs unless you are keen to be patronised and always check the trade in value you are offered.