Sav M

Disappointed

Disappointed. I was reassured by the positive comments on here, on closer inspection, the reviews are all left by people with a single review, for this business. VERY Fishy! Anyway, to my experience, just over a year ago I bought a car for just over £8,000 however, after handing over this large sum of money, I then had to spend an additional £520 myself to get it right, it was then ok for the next few months but has now got an oil leek, an MOT failure on numerous items and a dreadful noise from the turbo, sigh. They did pay for a couple of major issues to be fixed but the remaining £500 I had to spend to get it right, I was told it was and I quote “it’s a second hand car, what do you expect?” Well, in all honesty, I expect that paying a premium at a forecourt it would have been ready to use and drive for a few months before having to take it to be repaired! Most forecourts give the vehicle a multi point check and perform a service. This one doesn’t, in my case at least. Much More friendly and accommodating before the sale, disinterested after you’ve handed over money. They did repair some of the issues eventually, which is why I didn’t give them a well deserved single star rating, but be aware, Important! If you don’t live local to Kidderminster you may want to think twice about buying from here because if anything goes wrong you’re expected to travel to them and leave your car with them for a couple of days while they fix it. VERY inconvenient if you live 40 odd miles away like I do. On the whole I’ve been left disappointed, and feeling deceived, as the guy was nice... at first. If you see a car you want, don’t make the same mistakes I did. Check ALL electrics, make sure the CD player and radio works, check under side of the vehicle and take it for a good test drive and listen out for noises, Don’t just take his word for it that everything is perfect, because, it almost certainly won’t be. If you know very little about cars like me, and you trust this dealer then be prepared to be taken for a ride if you don’t perform a thorough check! Forecourt prices, yes, forecourt service, definitely not.