Laura J

Their Way Or No Way!

Car bought, fault within two weeks, asked for a refund under the Consumer Rights Act of October 2015, and checked with citizens advise - refused refund, pressurised and insisted they would only repair it which they are doing free of charge, however I am now concerned about the vehicles general safety as a disabled driver with children - after emailing, quoting my legal rights - no response and they still refused refund. Devastated.... Ombudsman, Citizens Advice and Trading Standards now informed The car is coming back whether I like it or not, disgusting