Mrs P

Worst car sales ever dealt with!!!

Purchased a vehicle from the forecourt and there was a problem within 2 weeks. Car taken back and left with them for 1 week! Picked it up and they said it was possibly the gearbox and that we could PAY to have it done. It was UNDER WARRANTY! !!we refused to pay and after several weeks of phoning and CHASING they finally agreed to get it done. (Did not get the car back until 4th week) I also advised them of my call to trading standards!. The vehicle has now (a couple of months later) began over revving again and the garage they had it repaired at told us (as we had to travel 55 mins away to collect because there was no one available to get it for us)!! That the work would still be under warranty. I phoned Frinton gate this morning and was told that because I refused to pay anything to get the car repaired the warranty will not be covered!!!! Absolutely the worst dealership.... I told him if he purchased a car UNDER WARRANTY from a garage would he pay if work needed doing on it. He said "yes" ... Seriously! !! .. another call to trading standards !!!