Laura B

Do not buy from this dealership!

I bought a Chevrolet Captiva and within days there was clearly an issue. Lancaster Motor Company took the car back in and told me it needed a new drive shaft which they would repair. 10 days later (on the day I should have had my fixed car returned) they told me it would be a further 5 weeks! The Car was returned to the dealership and it took another 3 weeks to have all the finances back. Leaving me unable to buy a replacement car elsewhere. To top it off, My personal items, which has been left in the car, were never removed from it before they sent it to auction. Terrible ordeal from start to finish. AVOID!