James

Things went wrong

All smiling when we bought the car but within weeks things started to go wrong. We took it into Mark Lilly and they diagnosed a whole load of problems which would be fixed under the RAC cover we took out. Only I smelt a fish so took my car elsewhere and long behold after the terminals on the battery and the battery replaced problem solved. A few week later our A/C packed in so took it back to them they said there was nothing wrong with it and all it needed was a re-gas (without even looking at the car) so again took it to another garage and long behold a pipe was broke. My wife informed mark lilly of this and took the car in, she then went to collect the car and they had discovered more problems.......I told her to ask for the car back and take it back to the other garage as this seemed fishy also. Mark lilly then phoned to say the will fix the problem for the cost of the part £398. I stuck with my guns and the other garage who ordered in the volvo part and fitted it for £180. they are trying to fiddle the RAC or you for work that is not required.