Tia B
Awful awful awful !
So I done a simple check online to see what the likelihood of passing for finance.. It came back as low but did I want to apply anyway, I said no and carried on with my day. Then at the end of the day dfc cars called me to say ,we have seen on our systems you done a finance check I said yes but it came back as low so there is no point in applying, then man then said no on our side it's came back with medium he said we can apply for u so I agreed and Gave all my information about myself over the phone.. Bank details where I work etc etc.. Then he said right we have all the information we need we will put this through and ring u back with a response from the finance company. Half an hour later he called back and said you have passed.. I was so happy and excited with this news I arranged the next day to travel 2 hours to sign all the paper work and take the car away.. Got there signed the invoice to say I had brought the car that day NO FINANCE INFORMATION WAS GIVING TO ME AT THIS POINT. So I gave my lovely new car a quick look over and a test drive to realise after driving it for a 4 min drive it was smoking under the bonnet.. Dfc cars was helpful at this point and said we will fix it and u can pick it up another time, so I agreed and off I went home. Dfc cars then phoned me the next day to say the car was fixed and that it would be ready for me to collect the following day. So the next day we made our way for another 2 hour trip to pick the car up and sign the rest of the forms.. Walked in and the guy gave me the keys and I said is that it? Don't in need to sign the finance paper work plus the log book over to my name? No he said we do it all online.. Okay I said and off I went for the 2 hour drive home.. On that awful 2 hour drive home the engine light came up and the engine was failing was pulling backwards and forwards even reving on it's own.. I just about made it home. I called the garage and they said to take it back to them for more repairs I was so angry at this point and I felt like I wanted to pull out then it suddenly dawned on me about the finance, where is the paper work? So I tracked down the phone number for the finance company who then told me the finance wasn't in my name.. How is this possible? I caller back dfc cars in watton and asked them what the hell is going on they said well under the files on the system it has my name but when they click on it it has someone else's name with my bank details and work details.. Again I asked how is this possible? How an earth can a finance go through and by the way the finance has already paid out for the car but how an earth has this been done.. The persons name that was on there had signed for the finance.. So I done some background checks and traced this person down and asked them he didn't no a thing and he for sure did not sign for a car on finance. So he did sign for it???? Now dfc is asking for the car back and for now I am sitting on it.. Its not road worthy with this engine fault I am not driving it another 2 hours drive just to hand them there stupid car back. How Im looking at this is dfc cars is frauding people.. They are signing documents in other people's names just to get rid of dodgy cars.