Anthony S

Faulty peugeot 407

I bought a Peugeot 407 2009 Reg from Simms & Taylor for £1,795 plus £99 to MOT just over a month ago and also paid £300 for cam belt and water pump an service I also paid £30 for two second hand rear head rests as they were marked apparently it passed its MOT with no advisory's yet the LCD control panel needed replacing the window control panel needed replacing to which cost me £156 but they did fit the LCD control panel with no charge also the car has some body damage which I was fully aware of which is costing me £580. I took the car back two days after I bought it as it would not drive smooth at 30 mph the legal speed limit it had a hesitation they replaced the EGR valve but the problem was sill the same. I took it back 3 times within a month they had the car for days at a time yet they told me the engine was to small for the car they told me it was a manufacturer fault lol. I took the car to a diesel mechanic in Kirkby industrial Est who had the car half a day and told me the EGR valve was faulty and the OEM a Vac valve needed replacing he could see the EGR valve was new but it was faulty. I had to pay for this work to be done and I agreed if they paid for the parts I would pay for the labour which cost me another £100 but had take the VAT receipt to Simms and Taylor and the EGR valve they had put on which I did the cost for the parts was £169 they gave me £50 cash, They have told me they need to check the valve is faulty before they refund me the other £119 the car runs fine as it should now I called today for my £119 but Emma who I am dealing with because Paul ignores my emails now was out on a test drive and Abby said she would get her to call me back before close of business but she did not. Hopefully she will call back tomorrow and transfer the cash that they owe me that's all I want as I am overdrawn in my bank account due to having to pay upfront for the repairs. Emma is absolutely lovely to be honest and her customer service is great but having told them my financial situation I am disappointed to say the least, this has been quite an expensive car when I've added the cost up for a car with 101000 miles on the clock. had they of refunded mu cash like they said they would on the day this would of been a very different review.