George H

Not a good experience.

Based on the good reviews previously left for Auto Solutions Of Hampshire and the advert description given for the vehicle I was interested in, I drove a fair distance for a viewing, this is where the problems started. Arriving at the site, there was no parking for visitors and I had to park some distance away down a side road. The forecourt had no marked entrance and was so crowded with vehicles, it was difficult to move about. Despite having made an appointment the vehicle I had come to view was badly blocked in and there was an air of disorganisation about the whole place. On inspection it was discovered the vehicle had some minor faults which would possibly be expected on a trade-in, however there was one serious fault. The multi-vee belt which drives most of the auxiliaries on the engine was damaged and running out of line and could have failed at any time. The advert stated that this vehicle had been serviced and was ready for its new owner. I pointed this out to one of the proprietors who said "We only do an oil service" and that I should expect problems like this with trade in vehicles. I was obviously not going to purchase any vehicle presented in this condition and would urge anyone considering buying a car from this dealer to inspect them very thoroughly. In conclusion, A very disappointing experience.