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Mr A

Poor customer service

Bought 2013 focus 1.6 tdci estate from Mason Road Garage. Engine management light came on after 1st week. Took back to be investigated. Told nothing wrong. Came on again twice after I got it back. Took it back again. Told turbo not working. Replaced turbo but couldn't get the car working properly after having car for 2 weeks. Had a refund. Complete lack of communication. Mason Road Garage did not want to know. Wouldn't recommend this dealer to anyone.

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