Emma
First car
After just passing my test I went to Sherwood Hall Motors on Chesterfield Road to look for my very first car. I was so excited. I had seen a few cars else where but nothing that caught my eye. I saw a car that I loved and in my price range. Took it for a test drive and fell in love. I got my partner to come with me when I signed the documents to make sure everything was legit since I was new at this. There was nothing written regarding warranty but when we asked Neil he just jotted it down on the contract '1 month mechanical warranty'. Also when discussing the cars past mot's and services there were no advisories what so ever. Anyway, after going away with my car, after not even a week I started to get problems with it. The electronic window on far side was not working and a petrol leak. So I took it back to Neil who said he couldn't do anything because i only had a mechanical warranty and my issues weren't mechanical. Rubbish. I took my partner with me to discuss the issues and Neil got very aggressive with us and too be honest I was frightened so I just left. I got my issues fixed myself costing me extra. And when my MOT was due 6 months later this ended up costing me £600 due to an endless list of problems. I wanted to take it further with Sherwood Hall Garage but the whole situation just put me off. I guess I'll just take it as a life lesson.