Lee A

Picador Lyndhurst poor aftersales

I Purchased a used vehicle from Picador Dealership in Lyndhurst. Vehicle had SERV Light on at the time of purchase. I was under the impression it was just a service light on, but it was not there was a fault with the vehicle. It appears that a new Airbag ECU was required. Also the vehicle was leaking oil & the rear number plate fell off the vehicle. Not the sort of service you would expect from a Franchise Dealer. Even up until yesterday 15th March nearly 4 months after purchasing the vehicle from Picador the SERV light had been coming back on intermittently. I took my vehicle to another Renault Franchised dealer and they were going to charge me for Diagnostics (Picador did not want to know). Please be careful when purchasing a USED vehicle from PICADOR it may come with problems. I will not go back to them again, they might be ok for new vehicles but I am not sure about used vehicles. They allegedly are meant to carry out various checks when selling used vehicles.