Paul B

Avoid - a disgrace to the Mercedes brand

Service department at Mercedes in Newbury is the worst Mercedes dealer I have ever used. Slap dash, do not do the work that is requested but still claim it has been done and charge for it. They don't care about their customer safety, vehicles are not checked or road tested after the work. Rude and obnoxious staff. More interested in chasing money than doing the work to the required standard.