Alex

Reported for mis-selling

I bought a beautiful Alfa Romeo GT from you last April that came with an MOT, service, pre-sale inspection, AA cover and warranty. You told me it would come with those things, and you even had it printed on the sales receipts. I believed you, why wouldn't I? My wife didn't, she told me she thought you were a liar. What with you changing your company name and doing an overnight flit with all your stock. No I said, he's fine, these things happen, let's have the car, its gorgeous, it comes with a warranty and everything. So we bought it. God I was chuffed. But within a week the suspension went wrong. And some other things. Oh dear. Oh well, I'll call the warranty people I thought, its covered. But the warranty company said they'd stopped dealing with you and so the warranty I had was bogus. Oh dear. But your website still said 'we do warranties'. Well, until the day after I'd spoken to the area manager for the warranty company who did sound cross. Then your warranty page went blank. So I emailed you. And texted you. And emailed again and texted again, then wrote you letters, and then the credit card company did, because I reported you to them for mis-selling, and then the lawyers from the credit card company did so too because all you ever did was ignore the letters, and the emails, so then you said 'oh, the managing director will get back to you about this by tomorrow' to the lawyers from the credit card company. Which is odd as Companies House list you as the managing director. Oh well. Anyway, long story short, ten months later, the credit card company called me today and have just given me £1009.49 to pay for the work to make the car good that your bogus warranty should have covered. Which is nice. What's also nice is that the credit card lawyers will be taking you to court to get their money back. And passing their costs onto you also. Oh well. Turns out my wife was right all along.