John
In October I purchased a 2.2 ST Estate from them, The car was well presented for its age and Luke seemed helpful , the deal was done and car was collected the following week on a 180 mile round trip. Within 4 weeks of having the car the water pump failed so I had to get the car fixed as it is used daily, then the EGR valve failed constantly throwing the engine management light on and limp mode so was undrivable. I spoke to them to see what they would do about rectifying this as I was out of pocket and after a week of being fobbed off being told " I can't get hold of my boss " I was then told if I would have gone to them they could have got the parts for me , amazing how that is possible when the car is undrivable and there and back is 180 miles.... After speaking to Luke over 4 weeks ago they had copy receipts of parts brought but no response....obviously it's a gamble buying used but their after sales service is shocking.