Nicole

VERY UNHAPPY CUSTOMER

I really would not recommend anyone to buy a car from this unprofessional and inconsiderate company. Me and my partner purchased a car from Affordable Used Cars Leicester in July 2016 a couple of days before we were meant to be driving down to Norfolk for a week, from the day we drove off the problems started. The whole description of the car we now realise has been completely falsely advertised, We bought the car to later find out the BMW IDRIVE system doesn't work completely, a punctured tyre (which was supposed to of been replaced before we picked it up) the number plate and the glass in the wing mirror to be hanging off and a broken prop-shaft which caused the whole car to violently vibrate when accelerating any more than 50mph. The next day we took the car back to the garage to explain this vibrating, we then hung around for a whole day to be told the car was drive-able and safe for our 4 hour journey, which of course we were not happy with. In the end after a debate he said he would get the 'prop-shaft' sorted but he would have to have the car for a few days which meant us missing a couple of days of our holiday. cut a story short 4 months later we're back to square 1, with a broken prop-shaft!! After professional advice we have recently found out that the last 'repairs' was a complete bodge job, with not even the correct bolts to hold it together!!! The supposedly repaired prop-shaft could snap and flip the car at any time. We got in contact with the garage to be told the car was fine when we bought it and he would not put a penny towards any costs as he 'barely made any money of the car anyway' So not only are we £1000's down, we've been driving around in an unsafe car putting not only our life's at risk but my partners 6 year old son too. HOW DO THESE SO CALLED 'FAMILY MEN' SLEEP AT NIGHT. I have never in my life been so disgusted with how this company is run.