Mrs S

Return and recommend them in a heartbeat

We've had mixed experiences with dealerships in the past—mostly unpleasant ones if I’m honest. Prestige Motors Kent was recommended to us by a finance broker who spoke very highly of them, saying they’d never had an issue with any of the cars sold through them. After reading their glowing reviews we decided to go ahead—and we’re so glad we did! We opted for a Vauxhall Grandland having owned one before and loved it. PMK had one in stock that was practically identical to our old one. The car was absolutely spotless, immaculately valeted inside and out and even came with floor mats (which most dealers don’t bother including anymore). Although the car had six months left on the MOT they went ahead and put a fresh one on for us, giving us peace of mind for the next year. Since purchasing we've been away camping with the kids and the car has been absolutely perfect—exactly what we needed. We're genuinely grateful for the dealership’s help and support. If we had one small piece of feedback, it would be that the deposit refund could’ve been processed a little quicker as it took about two weeks—but aside from that, we really can’t fault the experience. We’d definitely return and recommend them in a heartbeat.