Jimbo

Flash1

Would stay clear of this very small, rude and unhelpful dealership! I took my car in for an airbag recall, while driving back the car would just cut out randomly this happened four times and I wasn't even half way home yet. I drove back to the dealership and explained the issue. I hadn't had this issue or any other issues with the car previously and kindly asked if they could have a look as perhaps something like a battery terminal may have come lose? as they had mentioned they had disconnected the battery! The mechanic was sent out he was very defensive and quick to shirk any responsibility and did not want to look at the car. After explaining several times that he hasn't even attempted to look at the car. He gets in starts the car up an and within seconds it cuts out He then makes a number of excuses saying it could be throttle body issues? or engine problems? he wasn't even prepared to check over the work he had carried out to see if it was something simply that could be easily rectified. He then told me 'we haven't caused the problem and there's nothing we can do' The customer service department is a joke! it consists of one young lad (no management) who doesn't have any authority to resolve problems should they arise! AVOID THIS DEALERSHIP !!