Tommy P

You won't be disappointed here!!

On arrival to look at a ford focus I was greeted by Nigel who was very helpful with all my questions and answered them professionally not once did he pressure me to purchase the vehicle. I took the car for a test drive and loved it. Nigel then sweetened the deal by getting the cam belt replaced and air con re gassed which was a very thoughtful and nice gesture. I walked away happy and excited for my new car. I collected the car and drove it back to Medway with no faults at all. However on the Saturday the car went in to limp mode. I phoned Marcin and explained the situation calmly and Marcin advised me to get the car recovered to them. I had the vehicle recovered and taken back to Sevenoaks where I was met by Marcin who was very apologetic that the car had decided to break down which was not the dealers fault in the slightest one of the fuel injectors decided to stop working. 2 days after this was recovered I had a call from Marcin to say it was all fixed and ready to be collected. I collected the key and car from Nigel and Marcin and they had even changed a tyre sensor for me also. I cannot fault prestige at all from there customer service which I thought was outstanding. And they kept me in the loop with what was happening with my car. I would highly recommend anyone that was looking for a clean and tidy car to come here you will not be disappointed. As I will return when it’s time to get another car.