Anonymous

AVOID AT ALL COSTS

We were severely disappointed with our experience with Derby cars. Immediately after purchase we realised the car had missed a major service and decided to take it Land Rover (we debated a Land Rover specialist but as it was such a significant service thought it was better to go with JLR themselves). We had been told the car had been both MOT'd and serviced when we bought it. The MOT was VERY dodgy, as Land Rover said, the car was unsafe to drive. There was a major "obvious" leak on the differential and, equally shocking, despite having asked for the tyres to be checked for tread and brand it transpired that there were different tyres across the front axel and the rear OS tyre was down to the cord. The spare tyre was deflated with a nail right through it ! We ended up having to replace all 4 tyres which, on a Range Rover, proved very expensive. Combined with the cost of the service and the essental work were over £4.7k out of pocket. The rear motorised arm rest was also broken and clearly hadn't even been checked as it was full of rubbish. BUYER BE VERY AWARE - everything is not as it seems and you have no recourse, EVERYTHING is done on the VERY cheap, even our expensive range rover, we own 8 cars and this is by far the worst experiance we have ever experienced, we didn't contact the dealer as it was very obvious that it would be a complete waste of time. The mot garage has been reported to the DVSA with both video and photographic evidence, as just from a safety perspective the car should and would have failed its mot.