Michelle W

Very disappointed with Oakwood

Very disappointed with Oakwood, I bought a car from the several years ago and they were great, so when I need another at the start of the year I didn’t look anywhere else. I went to Oakwood because I trusted them. I bought a car from Dale but there were scratches in the windscreen and a couple of other bits needed doing. Dale promised me he’d arrange for them to be done within a few weeks of me taking it. I even got it in writing from him. Sadly after I’d paid and drove off that was it. My calls, texts and emails ignored and every time I called the showroom someone always promised to ring me back and nobody ever has. I’ve called them every week since the start of February. So I’ve decided I don’t need the stress and will sort them myself even though they promised to, but be warned… once they have your money they are not interested!! I’ll never buy from there again.