Stu P

Issues won't be helped with..

Really don't want to leave a negative review, as Andy was helpful; however, after picking the car up, there were some minor issues we felt iDeal Car Centre would help with. Split drop links with play in the joints - MOT failure (didn't even flag as a minor) also very noisy flat spots with minimal tread on the rear tyres, photographs of both. The garages they use should flag these, but they must have been missed, human error can occur on occasion. After some email communications, it's clear they won't help. 100% recommend getting your own full inspection done prior to purchase to be sure there's no issues you need to fix on collecting the vehicle. Yes, it's a used car coming up to 9 years old but these are simple repairs. Minor issues to a garage, but it really sours the purchase. I was more than happy to go 50/50 with the costs and use their preferred garage. I didn't want to leave a negative review, but now I've got to spend time and more money to get these issues resolved