Tony K

Terrible

Have bought 2 cars both have had issues but the most recent has had disastrous financial implications for me. Had engine problems which were identified when I bought it but never fully resolved. Broken down 7 times in a year. Finally out of warranty and When selling it, it was bought to my attention that that this should have been picked up very early. They never advised me that had I gone to the finance company I could have had a full refund before the warranty expired. However had I done that they would have lost out with a lemon of a car, so as it is… I ended up losing out on over £3500 for having to sell it at a loss. The only positive I have are the team in the Cardiff garage that worked tirelessly to resolve. Gareth and Owain were amazing and a credit to the company. They deserve better.