Steven

Avoid at all cost!!!

Please, please take into account all the bad reviews for this Car dealer they are atrocious! I was interested in a vehicle so emailed them asking about service history etc... they then rang with the old classic "a lot of other people are interested and can I leave a deposit". I did as I was genuinely interested, it was a distance purchase so I requested to see service history and a vehicle walk around before i book a test drive as it was a 5h round trip. Gully the salesman I was dealing with said he had it all there and would send it to me the following day in the afternoon as he was on holiday that morning. The next day came and went no contact regardless of all the calls I made to the dealership. Finally days later I managed to contact him to find out there was no service book present, he said the vehicles was a friend of his boss and would get it. A week went by and I done an independent check on the vehicle only to find it had outstanding finance, Gully said it was stock finance what they use to purchase the vehicles on the forecourt. After a little digging online it turned out to be a lie, there was outstanding finance on the vehicle dating back to 2021 of 156 months. When I again questioned him on this he again lied and said it was paid off by the garage and would update in 3/5 working days. 2 weeks on of listening to lie after lie the finance was still there and the service history which was promised has still not materialised. When I confronted Gully over this he just said I will give you your deposit back!!! Which took me the threat of trading standards to actually get back. This whole debacle wasted over 2 weeks of my time and energy to be told lies upon lies. Please avoid for your own sake. Worst most un professional car dealership I have ever done business with. By the way the vehicle went back on sale the following day please be careful do your independent vehicle checks.