Anonymous

Fantastic Service

After searching high and low for a Ford Kuga, we finally came across one that ticked all the boxes at OMC Accrington, and reserved it directly on their website. The information provided about the vehicle was second to none. As OMC had sold the car from new to a long-term customer, a full history of previous ownership was provided, reasons why they decided to trade in, and confirmation that the vehicle had been fully serviced with a clean bill of health. Typically dealerships never provide this level of insight into a used vehicles history - it gave us confidence that we had found the right car we were looking for and right dealer to purchase from. We travelled 3 hours to get there and collect the car in-person to drive it back home - the team were extremely accommodating for us whilst we were there and ensured everything was perfect for us. Some of the little things I noticed after getting home - all the type pressure’s were inflated to the correct pressures and the cars infotainment software/maps data were already fully up to date! Special shout outs to John Pilkington (Senior Sales Executive), John Keir (General Manager) and the valet/service staff for doing a fantastic job! In summary, the team at OMC Accrington provide an excellent service from start to finish. They have been an absolute pleasure to work with, and I would highly recommend them as the right dealer to purchase a car from.