Gail S

Avoid

I don’t doubt this will be followed up by a declaration from Belinda that this is not a genuine review, or a host of reasons why my opinion is invalid or incorrect. The fact is they’re not nice people to deal with. A slapdash handover from poor communication leaving me feeling a little underwhelmed by the professionalism and a distinct sense of dismissiveness from Stephen at the start as if he had far better things to be doing. Followed by initially pleasant communication with the sister, Belinda, who is fine, unless you ask anything about money, then you have to chase her endlessly when she will excuse her silence from being busy working hard selling your vehicle but she actually has another business that clearly takes up most of her time and priority. My van was reluctantly sold for difficult personal reasons and I spent a lot of time and money making it in the best condition for sale. I provided the photographs also because the ones they used were terrible and had clearly been rushed. It sold within a week from just two viewings and for that they took over £6,000 and still expected me to wait another week to 10 days for the payment because the new owners wanted to add a reverse camera. They even justified a reduction in my payment because it was supposedly a part-exchange buyer where they would have made a pretty hefty killing out of that trade too. As you can imagine, I won’t be recommending them to anybody.