R M

Paid for a car got nothing

I bought a car from them and they provided false information as they have no knowledge of cars there mechanic only does certain repairs and does not know cars that was thier words not mine. Told it would be ready in less than 5 days two weeks later it was ready. During the sale I asked about the timing belt and the guy(Douglas) told me it had a timing chain and showed me on his phone it had a timing chain, turns it has a timing belt that was not replaced as should have been and when I said to he was wrong he refused to believe me I showed him evidence he did not believe that he went to land rover and they told him it did. I arrived to collect the car getting a train and walking up and he said the car was no longer available. I paid insurance, tax and everything else for the car plus my time and he said it was no longer for sale. I got upset and tired to resolve the issue but they refused. They offered a refund but said the other costs were my problem exact words they used. So I sit on the train home with no money, no car, really angry and upset I just could not let someone else be ripped off by them so I never write reviews so this is just due to them being so poor. At anytime during the two weeks they could have given me a refund so I had time to sort something out but when I arrived there they mess you around and get angry with you for them failing. Incompetence is really the best word for it.