Praful P

Service

I have a service contract and I had my car serviced on tye 2nd Jan 25. During the service I got the inspection video and during this it stated my track rod end was perished and would fail MOT and typically you would get a call from the service contact T of I wanted to replace. Anyway no call and I collected the car at the end of the day and I advised the service person and she said she would get someone to call me - never had a call and she also said my receipt would be emailed. I have sent so many emails and no reply for a receipt and no one’s ever returns your call. To this day now three months no email. Also I went to the parts dept in Hendon and they inspected the video and the part is actually drip links not track rod as he states in the video they also watched the video. Then after I got them replaced the parts were fine yes direct but no splits at all.