Garry

Do not buy from here

Bought a focus st from this garage 3 weeks ago. Sales were brilliant I pointed out a few issues and was assured they would be fixed before collecting the car. Fast forward to collection day. 2 issues not fixed and I was told sorry the parts hadn’t arrived but at my earliest convenience to bring it in the parts should arrive during the week. I went in April 1st one of the issues was fixed. But I was left appalled as the major one being the broken wing mirror unit. They had swapped the mirror unit for one in a worse condition rather than replace it with a new one. Instead of a small crack it’s been swapped for one off another car that’s completely smashed. I pointed it out as I was visibly annoyed. The salesman Grant said bring it in on Saturday 5th and we will have it replaced. Fast forward to yesterday. I recieved a text from Grant “ Hi Garry the part not in yet sorry ! can re do any day next week bar monday or next sat ?” Knowing full well I work Monday to Friday and am only available on Saturday and Sunday and their “ mecommics.. I mean mechanics” don’t work Sunday. Absolutely disgusting after sales. Do not buy from these people.