Edgardo W

No warranty at all. Don't pay any extra

I bought a Qashqai in December 2024, and in February 2025, the thermostat broke. Even though it was under the three-month warranty offered by Bristol Motors, they offered me no solution other than to accept an appointment to have the car serviced a month later or take it to Nissan Chesterfield, which is an hour and a half away. Furthermore, the car had no thermostat and overheated within minutes. Faced with this situation, I paid for the repair out of pocket at a garage in Manchester and contacted Bristol again for a refund. However, Mr. Dean Carter's response was to have me take it to be repaired independently. He showed no empathy and ignored the fact that the car was under warranty. It was truly a scam, because even if I contacted them right away, they offered no solution. In conclusion, don't accept paying extra for the warranties offered by the company because when something happens to you, they do nothing and are never willing to help.