Harry

Extremely Disappointed – Avoid Bravoauto

I bought a car from Bravoauto in February 2023, and just two weeks later, I noticed rust appearing on the vehicle. I reported it immediately, and they carried out a so-called “repair” – but unsurprisingly, the rust returned within another two weeks. At that point, I battled to get the issue properly resolved, eventually convincing them to send the car to a proper body shop, and I was given a courtesy car for two weeks. After this, the rust was temporarily gone, but I was already starting to lose confidence. When the car came back, I hoped the problem was finally sorted — but only a month or two later, the rust reappeared yet again. At that stage, I honestly gave up fighting with them — I was tired of the hassle and poor service. Fast forward to 2025, and the rust is now worse than it ever was — arguably worse than if I’d never had it treated at all. Bravoauto talks a good game, but my experience has been nothing short of frustrating and disappointing. If you’re expecting quality vehicles and reliable aftercare, look elsewhere. Rust should not be an issue weeks after purchase, and it certainly shouldn’t continue getting worse after multiple repairs