Kate

Inadequate Service

I recently bought my car in for a wet belt change through a friend recommendation, from start to finish I can only describe the service I have received as inadequate & disgraceful. I was first wrongly quoted £700 for the job to then be told on the day when collecting the car, my bill was £1300 and received no invoice or receipt, my log book & locking wheel nut dumped in the foot well and my car dumped on a kerb down the side of the garage. Within a week my oil light came on, I rang over the weekend multiple times and was promised someone from the service team would ring me back. Spoke to the service manager James, who was very dismissive, arrogant & rude towards me whilst I told him how I was unsatisfied with the work that had been done and how I was charged £600 more than the original quote. After my experience at Evans Halshaw I took my car to my local Peugeot garage for tests and it turns out Evan’s Halshaw didn’t put enough oil in on the wet belt change, which to be honest just sums it up from them. Very sloppy service - not what you’d pay £1300 for. I would AVOID this garage entirely.