David &

An excellent dealership

We needed to change our XC40 for a bigger tow car, we are a Volvo convert having had a previous XC60 and 2 x XC40's over the years. We started looking at the XC60 PHEV which was tow-car of the year 2025 but had been put off by our local Volvo dealership who's salesperson said a PHEV was useless for our 1700KG van. We started the grind of looking for cars which I don't relish at all. Anyway, looking on the Selekt site I started becoming seduced by the XC60 PHEV and spoke to a couple of dealerships with a view to going and test driving one. I wasn't overly impressed by the dealers I spoke to and these cars were being sold very quickly. I finally spoke to James Sharpe at Wakefield and was drawn in by his knowledge of the vehicle but they only had 2 cars at the time and I didn't really want either of them. We kept in touch with James who together with their buyer, sourced a specific car for us. He had stayed over at work and spoke to us late that evening. Even though they hadn't actually got the car he obtained photos and we liked it. We paid the deposit and James was just a delight to deal with. I don't usually like car sales-people but, out of all I've ever dealt with he has never pushed us, told us untruths or tried to mislead us in any way, his knowledge of the product is excellent. He never 'huffed or puffed' when I changed my mind over accessories and was brilliant on the hand over. It is a truly superb tow-car and the service we have received will more than compensate the 3&1/2 hr round trip to return to this particular dealership for anything else I need for the it. I'm very impressed with Wakefield and James in particular. We will be back again in the future.