Stephen C

Transit van

I have only dealt with this company once, and to be honest , never again. I bought this van as it was a clean looking van and it was automatic which is what I was looking for, when I asked the young lady about the van she told me it was looked after because it was a x aa van , so obviously I’m thinking all the services it needed was done, but when sent the service report I find out it has not had the wet belt changed, and it should have been changed at 100, 000 miles , but it is on 134,000 miles and it hasn’t been changed , contacted the warranty company to be told that wouldn’t warranty the timing belt as it wasn’t done in the time span it should have been done on , I then rung the young lady again and asked if she had a service report that they themselves done before they sold the vehicle, she sent me a service (oil change ) I wouldn’t of thought that was a service , the belt has now got to be changed by myself for another £1200 , the offered to do it for £950 , I’ve only had the van for about 4x5 weeks and I would have thought they would have offered to pay for this as it’s not my fault , I am trying to get legal advice on this , but unfortunately I’ve got to pay £1200 today as I couldn’t take the chance of the timing belt going.