Liza C

Ignorant bad mannered sales person

Contacted this dealership about a Mini for sale. Jason Young contacted me, He answered my questions. I Told him the car sounded perfect! When can I test drive, as I live 60 miles away, and purchase and drive the car away? I was then told there was a problem with a part for the centre console, which was previously never mentioned in the extensive email correspondence. However it would be ordered and with them in 24 hrs. I was told the Mot would Not be done till Friday, and the car was in their loading bay???? "24hrs later , I see the car has been removed from Auto trader . I immediately contacted Jason, who only then informed me the car was now sold! I am somewhat disappointed that Jason did not even give me the option of securing the vehicle, with ie deposit, or indeed inform me the car was sold! It appears this company employ staff with absolutely NO integrity , good manners, or indeed good business sense! An unhappy customer, who would advise others NOT to dealer with this company, as I have no intention of looking at any other of their vehicles now or in the future! Date of experience: 10 February 2025